What Customers Should Know

  • The Best Book that's Not a Best-Seller
    Sometimes the movie is better than the book, sometimes it's the other way around.  But when it comes to your vehicle, the best book of all is the owner's manual. The plot is simple: Owner wants l...
    Published on: Feb 14, 2021
  • Don't Do It Yourself (Perils of DIY Vehicle Repair)
    Your vehicle is a complicated machine, and yes, it would be nice if you could take care of all of its problems yourself.  There was a time when vehicles were simpler and it wasn't too hard for a ...
    Published on: Feb 21, 2021
  • What is a TPS? (Throttle Position Sensor)
    You know you have an accelerator pedal; step on it and your vehicle is supposed to go.  But did you know there is a part in your vehicle that keeps track of where the throttle is? It's called the...
    Published on: Mar 07, 2021
  • In a Fog (Fogged Windows in Cold Weather)
    It's bad enough in cold weather when ice and snow block your visibility.  Add to that fog on the inside of your windows and you could be driving blind.  So here are a few tips on how to keep...
    Published on: Mar 14, 2021
  • Going (Lug) Nuts (Lug Nut Replacement)
    Here's a part of your vehicle you probably don't think about much: lug nuts.  They're what fasten your wheels onto your axles.  Pretty important, right? In order to take the wheels off your ...
    Published on: Mar 28, 2021
  • How Much Does It Cost? (Variations in Vehicle Repair Costs)
    Ever wonder why it costs so much more to fix a similar problem in two different vehicles? Let's say you now own an SUV and before that, you owned a car.  Your SUV's air conditioning system needs ...
    Published on: Apr 04, 2021
  • The Daily Grind (Grinding Noise)
    If your vehicle makes a grinding sound when you turn the steering wheel, it's speaking to you.  No, really, it is.  So listen to what it's saying and you could avoid a much more costly repai...
    Published on: Apr 11, 2021
  • No Strain, No Gain (The Basics of Oil Filters)
    Ever wonder what one of the best things is to ever happen to your vehicle's engine?  It's the little thing that usually looks like a can, the oil filter. Just like your kitchen sink strainer fil...
    Published on: Apr 25, 2021
  • Power Failure (Broken Power Seat)
    Know anyone who doesn't love a power seat in an SUV, a car, truck or van? They're convenient and precise in their adjustments.  But when they break, oh, what a pain.  Not only is it inconven...
    Published on: May 02, 2021
  • The Key Won't Turn! (Ignition Problems)
    You've just arrived at the store shopping and you're ready to head home.  You put your key in the ignition and… oh, no! The ignition won't turn! What do you do now? Don't panic.  The...
    Published on: May 09, 2021
  • A Real "Pane" (Window Maintenance and Repair)
    It's pretty frustrating when your driver's window won't work.  You can't get your food at the drive-thru without opening the door, have a tough time using the ATM from your vehicle, can't have th...
    Published on: May 30, 2021
  • Objects in the Mirror (Rearview Mirror Safety and Maintenance)
    You may remember a song that went, "Objects in the rearview mirror may appear closer than they are." While that was a song about life's lessons, there are a few things we should all know about how imp...
    Published on: Jun 20, 2021
  • Getting from E to F (Fuel Gauge Problems)
    Who thinks about their fuel gauge?  You probably don't… until it doesn't work any more.  Then you have to guess how much fuel is in your tank, and that's no way to live life on the ro...
    Published on: Jun 27, 2021
  • That Vexing Vapor Venting (Vapor Coming out of Vents)
    You may have noticed sometimes on a hot and humid day, vapor will come out of your vehicle's vents when you have the air conditioning on.  Is that something to be concerned about? Well, it depend...
    Published on: Jul 18, 2021
  • The Right Stuff (Choosing Replacement Parts)
    Let's face it.  Vehicles are complicated machines, each having thousands of parts.  And since they're subjected to heat, cold, vibrations, bumps and much more, these parts wear out and need ...
    Published on: Aug 29, 2021
  • The Third Brake Light (Third Brake Light Service)
    So you thought you only had two brake lights.  Look again and you'll see one in the center at a higher level than the two on either side of the vehicle.  They're sometimes in the inside of t...
    Published on: Sep 05, 2021
  • Start Me Up (Ignition Systems)
    When you start up your gasoline engine car, you may not know that it's using the same ignition principles as it has for decades.  You have spark plugs that require enough power so a spark can jum...
    Published on: Sep 26, 2021
  • Out with the Old (Vehicle Parts that Wear Out)
    Some drivers don't pay any attention to their vehicles until something breaks.  Others take them into their service repair facility for maintenance even before a problem develops.  Still, ev...
    Published on: Oct 24, 2021
  • Drivers that "T" Us Off (Bad Driving Practices)
    We've all seen drivers who do things that—let's be frank—really irritate us.  They're inconsiderate, can put people in danger and make the road a much less friendly place.  They ...
    Published on: Nov 07, 2021
  • Cold Weather Vehicle No-Nos (Items to Avoid Storing in a Freezing Vehicle)
    It's always easier to leave a few things in your vehicle so you'll have them on hand.  But in cold weather, while it's a good idea to carry items such as a phone charger, blanket and shovel, ther...
    Published on: Dec 05, 2021